Frequently Asked Questions
Everything you need to know about your MALVADOS experience.
How long will it take for my order to ship?
Standard orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email, with delivery typically taking 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a claim and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our styles are designed for a tailored, true-to-size fit.
Do you ship internationally?
Yes, MALVADOS ships to over 50 countries. International shipping rates and estimated delivery times are calculated at checkout based on the destination and package weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with factories that ensure fair wages and safe working conditions.